1. Introduction

These Terms and Conditions ("Terms") govern the relationship between The Little Lawn Co. LLC ("Company," "we," "our," or "us") and the customer ("Customer," "you," or "your") who engages our lawn care services. By scheduling, accepting, or paying for any services provided by The Little Lawn Co. LLC, you agree to be bound by these Terms.

2. Services

2.1 Service Description

The Little Lawn Co. LLC provides the following lawn care services:

• Lawn mowing
• String trimming
• Edging
• Blowing of clippings
• Spring cleanups
• Fall cleanups
• Snow removal
• Mulch and stone applications
• Brush removal
• Shrub trimming

2.2 Service Schedule

• Weekly Mowing: Services provided once per week during peak growing season (typically April through October, weather permitting)
• Bi-Weekly Mowing: Services provided every other week
• One-Time Services: Available upon request and scheduling
• Seasonal Services: Provided during appropriate seasonal timeframes (spring/fall cleanups, snow removal)

2.3 Service Limitations

The Company reserves the right to:

• Alter the service schedule due to inclement weather, equipment issues, or staffing limitations
• Postpone or reschedule services when conditions are unsuitable for lawn care (excessive rain, drought, etc.)
• Decline service on properties that pose safety risks to our staff

3. Pricing and Payment

3.1 Service Rates

• Standard pricing for weekly mowing services starts at $36 per visit
• Standard pricing for bi-weekly mowing services starts at $47 per visit
• All other services are priced based on property size, complexity, and specific requirements
• A 3% discount is available for customers who pay for the entire season in advance

3.2 Payment Terms

• Invoices will be issued on a monthly basis
• Payment is due within 15 days from the date of invoice
• Accepted payment methods: Check, credit card, bank transfer, cash
• A $25 fee will be charged for all returned checks
• Late payments are subject to a late fee of 1.5% per month on outstanding balances

3.3 Price Adjustments

We reserve the right to adjust our service rates. Any price changes will be communicated to customers at least 30 days before implementation.

4. Customer Responsibilities

4.1 Property Preparation

The Customer agrees to:

• Clear the lawn of obstacles, toys, pet waste, and debris before scheduled service
• Mark or identify irrigation heads, invisible dog fences, and other concealed objects
• Secure pets during service visits
• Ensure proper access to the property

4.2 Communication

The Customer shall:

• Provide accurate contact information and property details
• Notify the Company at least 48 hours in advance of any special requests or schedule changes
• Inform the Company of any concerns regarding the quality of service within 48 hours of service completion

5. Company Responsibilities

The Little Lawn Co. LLC shall:

• Provide services as scheduled, weather permitting
• Maintain professional behavior and appearance while on the Customer's property
• Use commercial-grade equipment appropriate for the services provided
• Notify customers of scheduling changes due to weather or other factors
• Address customer concerns in a timely manner

6. Service Guarantee

We strive to provide the highest quality service. If you are not satisfied with our service, please contact us within 48 hours of service completion, and we will address your concerns at our earliest opportunity, which typically means returning to remedy the situation within 3 business days at no additional charge.

7. Liability and Damages

7.1 Property Damage

• The Company shall exercise reasonable care to avoid damage to the Customer's property
• The Company is not responsible for damage to concealed or unmarked objects in the lawn (irrigation systems, invisible dog fences, etc.)
• Normal wear and tear to grass, plants, and hardscape elements resulting from standard lawn care practices is not considered damage

7.2 Limitation of Liability

• The Company's liability is limited to the cost of the services provided
• Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages
• The Company is not responsible for damage resulting from pre-existing conditions or acts of nature

7.3 Insurance

The Little Lawn Co. LLC maintains commercial general liability insurance and workers' compensation insurance as required by law.

8. Termination of Services

8.1 By Customer

• The Customer may terminate services with a minimum of 14 days' written notice
• Any prepaid amounts for services not rendered will be refunded within 30 days of termination, less any applicable early termination fees

8.2 By Company

The Company reserves the right to terminate services immediately if:

• The Customer fails to pay for services as agreed
• The Customer's property becomes unsafe or unsuitable for service
• The Customer repeatedly violates these Terms
• The Customer engages in abusive or inappropriate behavior toward Company staff

9. Service Cancellation

9.1 By Customer

• Customers must provide at least 48 hours' notice to cancel or reschedule a service without charge
• Cancellations with less than 48 hours' notice may be subject to a cancellation fee of up to 50% of the service cost

9.2 By Company

• The Company may cancel or reschedule services due to inclement weather or other circumstances beyond our control
• We will make reasonable efforts to notify customers of any cancellations or schedule changes as soon as possible
• Canceled services will be rescheduled at the earliest convenient time

10. Communication and Privacy

10.1 Communications

By engaging our services, you consent to receive communications from us via:

• Email
• Text message
• Phone
• AI-powered communication tools

You may opt out of marketing communications at any time, but we reserve the right to contact you regarding service-related matters.

10.2 Privacy

Information collected from customers is subject to our Privacy Policy, which is available on our website at thelittlelawnco.com/privacy-policy.

11. Photographs and Marketing

The Company reserves the right to take photographs of our work for quality control and marketing purposes. No identifying information about the Customer's property will be published without explicit consent.

12. Dispute Resolution

Any dispute arising from or related to these Terms shall be resolved through:

1. Direct negotiation between the parties
2. Mediation through a mutually agreed-upon mediator
3. Binding arbitration in Blair County, Pennsylvania

13. Force Majeure

Neither party shall be liable for failure to perform obligations if such failure is due to events beyond their reasonable control, including but not limited to: natural disasters, extreme weather events, acts of government, riots, or civil unrest.

14. Assignment

The Customer may not assign or transfer their service agreement without the Company's written consent. The Company may assign or transfer the agreement in connection with a merger, acquisition, or sale of assets.

15. Entire Agreement

These Terms constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior or contemporaneous understandings, agreements, negotiations, or representations, whether written or oral.

16. Amendments

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and/or provided to customers in writing. Continued use of our services after such modifications constitutes acceptance of the modified Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to its conflict of law provisions.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.